• Phone: 407-227-2695
  • connect@led2serve.org

Frequently Asked Questions

How do I register?

Why join a Service Journey?

Learn a new hands-on skill. Experience a new culture or even a new location within your own country. Work and explore with a fun, adventurous team. Make a difference in the lives of others while traveling. Invest time in a meaningful way. Serve with your family and friends. Join an educational journey where you serve and learn. Try something new in a stress-free environment. Connect with others you know or meet new friends. Discover the positive difference you can make in the world.

What experience do I need?

No experience is necessary to participate in any Led2Serve Journeys. Led2Serve projects are flexible and can accommodate all levels of skill and experience. A Journey Project Leader oversees the projects and not only guides you, but teaches you specific skills necessary for the project.

Can anyone participate?

The only requirement to join a Service Journey is to have a heart to serve others. No other experience is necessary to join any Led2Serve Journey. We will ask you each morning “how are you Led2Serve today?” It is expected that you will generally be in good health. But, don’t hesitate to register if you have some physical/health restriction as you are only expected to participate to the level of your comfort.

What does my Journey Fee cover?

Lodging (based on double occupancy; singles and triples can be arranged) Food (as noted in each Service Journey Description) All logistical details necessary to guarantee a successful Service Journey Journey Team Leaders and/or Journey Project Leaders Daily devotional studies led by your Journey Team Leader (Service Missions) Transportation (planes, trains and automobiles as noted in each Service Journey Description) Adventure packages, tours, entertainment and other options based on Service Journey location Donations to partner communities, organizations and service projects Materials for service projects T-shirts and pre-training meetings Ongoing trainings as needed during your Service Journey Translators or guides as needed ...

What am I responsible for?

Travel costs to and from the Service Journey Location (as noted in each Service Journey Description) Visas and passports, if required. Sleeping linens, pillow, as noted in certain Service Journey descriptions Health insurance and travel insurance (including emergency evacuation coverage) All beverages (other than water) Tips and gratuities (on average $60 USD for the week on Costa Rica) Adventure packages, tours, entertainment and other options not included in your Service Journey Meals on travel days (as noted in each Service Journey Description) Country exit fee (Costa Rica – $29.00 USD) 1 carry-on suitcase (per person) filled with requested donations on ...

Is my Journey tax deductible?

Led2Serve is 501(c)(3) tax-exempt organization and we cannot give tax advice. However, as a non-profit organization we will supply you and your team with an itinerary. If you follow that itinerary and engage in the community service projects, similar to a church mission trip, you will have paid Led2Serve for your Journey and should submit this information to your accountant for deductibility options. If you are fundraising for your Journey, whomever donations may also apply that amount to their tax-deductibility options.Our tax ID # 27-0527880. You may use this, with receipt of your donation. You should keep a copy of your check, ...

Where can I read specific details about my Journey?

Visit the Journey Calendar for more information on your Service Journey.

How do I get to my Service Journey location?

For Journeys within the United States, you are responsible for getting to the location. This could include carpooling with friends, driving yourself, catching a train or bus, or flying. However, since we mobilize so many teams each year and receive discounted rates from airlines and bus transport companies, we arrange flights or bus transportation whenever possible to help reduce the travel expense for our groups. For International Journeys, we typically arrange group flights. However, you may always arrange your own flight.

What are my accommodations?

You are not roughing it ~ unless you want to! Remember, each Journey is customized, so there are several different options when it comes to lodging. We have partnerships at higher end resorts, small local owned cabins, and many hotels across all USA and Costa Rica locations. We also have bunk style housing, and home stays available. As an organization, Led2Serve supports sustainable tourism and local community initiatives. Therefore, we prefer to stay in facilities that support local communities and families. Led2Serve Journey Leaders have visited and stayed in each of the facilities where you may be lodged to make sure your ...

Can a Service Journey be customized for my group, class or team?

Yes! Led2Serve can customize a Service Journey for any group. Consider the following options:   A Service Learning Journey: for your College honors students for your High School International Baccalaureate group for your Home School Association students for your group from your Spanish immersion class for your annual class trip   A Service Mission Journey: for your singles ministry for your pre-marriage class for your worship team for your college group for your GriefShare group for your youth group   A Service Adventure Journey: for your 4H club, Girl Scout or Boy Scout troops for your athletic teams for your corporate leadership team ...

I loved my Journey! How else can I get involved?

Led2Serve and our community partners would love your support. If you would like to make a donation to any partner or project, please visit our Partner Donation page. Contact us if you would like to continue to be involved in our effort to equip, inspire and mobilize others local to global.

What does a typical day look like on a Service Journey?

+ Each day will be unique!  Service Journey Members must remain flexible. Prior to your Journey a detailed itinerary will be shared with you. Your schedule will be based on community partners and their current needs. Each Service Journey begins with a team meeting and welcome meal. This is your opportunity to meet the rest of your team who you will be serving, learning or adventuring beside. During this meal, your Journey Team Leader will give detailed information about your Journey. Serving generally takes place for 4-6 hours on the days dedicated to service. Each Journey has time built in ...

How do we make a payment for a Journey?

Journey Fees are paid when you register for your Service Journey. Once you are registered for your Service Journey you will pay by credit card via PayPal during the online registration process. If you have passed registration and are sending a payment directrly (if we registred you manually and now you simply need to submit a payment) please visit the Be Involved Tab on the website. Choose to “Contribute to a Journey Member” and complete the form on the right hand side of the page. You are completing a “donate” form and will simply put the name of the person ...

What if I cancel my Service Journey, or my entire group/school does?

Cancellations have a huge effect on the people we serve, it is devastating news to them when we have to cancel. Based on the number of registered participants, we plan for lodging, food orders, project materials and staffing/leaders – just for starters. Not to mention, that depending on the time of year, it is simply impossible for us to re-fill cancelled spaces. Should you withdraw from a Service Journey for any reason, or your Journey is cancelled from your company/institution leader, your initial deposit amount may be applied to another Journey to be used by you (the person originally registered) ...

What if Led2Serve cancels my Service Journey?

In the event Led2Serve ever had to cancel a Service Journey, all of your funds will be refunded or transferred to a future Journey. Led2Serve does not reimburse if you have purchased flights. Cancellations may occur due to events or conditions that are out of our control. You will have 24 months to join another Service Journey and apply your Journey Fees paid.

Do I need a passport for Costa Rica?

Yes, a valid passport is required for all international journeys. Your passport must be valid six months beyond your return date. You should have at least two free pages for entry and exit stamps. Visit www.travel.state.gov/passport for more information.

Do you customize Journeys for all size groups/teams?

Absolutely. We have created itineraries for a family of 4 to a team and group of over 100. We have Journey Leaders prepared for all size teams.

Why is a deposit due in advance of travel for Journeys?

Led2Serve begins planning projects and logistics of Journeys as soon as you register. The deposit not only reserves your spot on a Service Journey, but it also demonstrates your commitment to the Service Journey. Your registration is not complete without a deposit. Please be certain you are committed to a Service Journey before you register and submit your deposit!

When is my final payment expected? Are there late fees?

All Journey fees must be paid in full prior to the Service Journey departure date! We will provide an expected payment schedule well in advance of the exact due date for your Journey. This information will be clearly communicated to you or whomever is responsible for the team’s payment. All Journey fees paid after the established due date will have an additional $75.00 late fee p/p unless other arrangements are made in advance!

Why should our school choose to travel with you?

Well, first off – we’re awesome. We specialize in student travel, meaningful projects, and outrageously fun adventures. Our nearly decade of travel experience with groups, with thousands of participants, and the highest ratings of safety and organization, make us a great choice. We can supply referral letters, phone #’s and emails of some of the countries top private and public institutions you may like to connect to who have organized teams with us.  

Do you perform background checks?

Yes. All Led2Serve Journey Team have completed a background check. We reserve the right to conduct checks on all Journey Team Members. Routinely members who join national and international journeys (not one day events) will be asked to complete the proper forms. Background checks are done via the internet.

Who do you suggest for Travel & Medical Insurance Coverage

On each of our Journeys there is optional travel and medical insurance from our third party providers at Good Neighbor Insurance. HERE is the current list of offerings in the policy we typically contract for. There are additional options in coverage available for purchase as well. *Led2Serve partners with a third-party vendor for Journey Medical + Travel Insurance. Additional terms may apply. Insurance benefits provided by: Good Neighbor Insurance, 690 East Warner Road, Suite 117, Gilbert, AZ 85296. Toll free: 866-636-9100 info@gninsurance.com For any/all student travel Journeys this is typically added for each participant (including teachers and chaperones).

Still Have Questions? Just Ask Us!

If you have any further questions, we here to help in anyway we can